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The City of Portland currently has 848 business permits and 1,585 residential permits awaiting issuance.

PORTLAND, Ore. (KOIN) – Frustratingly slow, unpredictable and unpleasant. -This is how the people of Portland describe the city’s building permit process.

The city said it was working to resolve several issues with the licensing process that were identified by an audit in March. But candidates say they have yet to see any improvements.

A developer told KOIN 6 News that he will no longer build in Portland because it took the city three and a half years to issue permits for one of their housing projects.

Linda Oji knows this feeling all too well. Oji owns a Pure Barre studio on the South Waterfront that was supposed to be open now, but has been waiting four months for the city to approve her permit. Due to the wait, Oji said construction costs increased by $ 90,000 and she lost staff she hired because they couldn’t afford to be out of work for so long. .

“The timeline of it all drags on and all you can do is wait, there’s nothing else you can really do,” she said.

The City of Portland currently has 848 business permits and 1,585 residential permits awaiting issuance.

An audit in March found that the municipal permit plan review is too slow, the city is not following its own customer complaints policy to resolve delays, and Portland’s “fragmented form of government is making matters worse.”

The authorization process is not managed by a single agency. Seven different offices and the city council are responsible for reviewing the plans.

Commissioners Mapps and Ryan are now leading a working group that aims to streamline the process and get it moving faster.